A main driver here is that we are a business that is dedicated in offering a great professional service at prices that are current and affordable to all Small and Medium Businesses.
Our Service Desk operates a call handing system that monitors and tracks our performance. A typical support customer will wait no longer than 30 minutes before we are providing support.
We put a lot of emphasis on delivering our services locally and are keen to work with other local businesses as that is how we can offer the very best and affordable service.
Our Support and Maintenance Services are tailored to you. We can offer a Fixed Price arrangement, but the majority of our clients opt for our low cost Pay as You Use agreements.
“As a growing business we need an IT service that can respond to our changing needs quickly and without disruption to our business.
Norfolk Computer Services have more than met that challenge and we would recommend them unreservedly to other companies in our position, they have always responded quickly and without fuss to whatever problems we put their way.”
“Norfolk Computer Services offers the complete package for IT support and some. Their positive and honest approach to IT problem solving considers the best solution for achieving our aims as a company not only in the short term but also helping us to make the right decisions for future growth. This intelligent and refreshing approaching comes from a core understanding of what a small business needs and a good awareness of budgetary constraints. They are flexible, dedicated and willing to research new applications/hardware to ensure compatibility whilst always providing a fast help desk facility for both our staff and customers. They can source hardware and products at competitive prices and we have been so impressed with them that we recommend their services to all our resident tenants. We would not hesitate to recommend NCS to other small businesses looking for an IT company that actually listens to them.”
“Our business relies on a stable and a well thought out IT environment. Norfolk Computer Services delivers for us exactly that. We dont have to worry about the computers or systems, and the very approachable team are always happy to help at a moments notice. With their responsive, trustworthy and capable service provider, I couldnt imagine working with anyone else.”